Agent Interval

• Agent Answered Calls
• Agent Away Time
• Agent Busy Time
• Agent Handle Time
• Agent Hold Time
• Agent Holds
• Agent ID
• Agent Idle Time
• Agent Initiated Hold Time
• Agent Interval ID
• Agent Name
• Agent Not Ready Time
• Agent Offered Calls
• Agent Outbound Call Time
• Agent Outbound Calls
• Agent Ready Time
• Agent Time To Answer
• Agent Transfers
• Agent Talk Time
• End Time
• Queue Abandons
• Start Time
• Tenant ID
• Tenant Name
• Wrap Up Time